Data protection

Notes regarding data protection

Dear user,

we are pleased that you are visiting our website. The protection of your personal data and privacy is important to us, so we would like to inform you about our privacy precautions and the use of your data in the online area. By visiting and using our website, you declare that you have read and understood the following privacy policy.

1. General information for collection and storage of personal data

Responsible for data processing is STEAG Solar Energy Solutions GmbH (SENS), Carl-Zeiss-Str. 4, DE-97076 Würzburg. We process personal data in compliance with the EU Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and all other relevant data protection regulations in accordance with the principles of data avoidance, data economy and data security. You can visit our site without providing any personal information. We only store access data containing non-personal user data (so-called utilization data). These data are evaluated solely for the purpose of improving our offer and do not reveal your person. In addition, we use your previously anonymized IP address in order to determine, which country you are visiting our website from in order to offer the appropriate language version. Your anonymized IP address is not stored for this purpose.

Additional personal information, such as your name, address, telephone number and e-mail address, which you provide us with, e.g. volunteering as part of the recruitment process, using the contact form or requesting information by e-mail will only be processed for the purpose for which you provided us with the information.

We retain personal information for as long as is necessary in order to perform the respective process (such as recruitment procedures, for instance) you have requested or consented to, except if otherwise provided by applicable law. Data from rejected applicants, for example, are deleted 6 months after rejection. We delete data from contractual partners 10 years after the ending of the respective contractual relationship, provided that there is no reason for a longer storage period.

STEAG Solar Energy Solutions GmbH (SENS) is part of the STEAG Group. The STEAG Group is a group of companies in the sense of Art. 4. no. 19 GDPR. Hence we derive a legitimate interest in processing personal data of our business partners within the STEAG Group.


2. Collection of personal data when you use our website

(1) When you use the website for information purposes - i.e. if you do not actively provide us with any other information (e.g. via the contact form) - we only collect personal data transmitted by your browser to our server. This covers the data listed below, which is technically necessary for us to display our website to you correctly in full as well as to guarantee its stability and security (legal basis: Art. 6 Section 1 f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Contents of the request (concrete page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

You will find further declaration of use of data in following paragraphs (particularly in 3. Matoma as well as 4. Google Maps).

(2) Information you provide

Information that we receive from or about users is always treated confidentially. It is used to adapt and improve our services to your requirements. From visitors to our website we receive and store the following information:

However, you should take into account that in particular cases use of our services is not possible when such specific information is not provided. We will use information provided in order to process your orders, to respond to your requests and to improve our services and communication. By submitting the data, you agree that STEAG Solar Energy Solutions GmbH (SENS) stores the data and contacts you for purposes of contract settlement or initiation by e-mail, post or telephone.

(3) Communication via email

Email-addresses that are sent to us will be saved for internal use and might be used for sending you informational material. If you no longer wish to receive such information please contact us: .

(4) Automatically forwarded data

Once you contact us, we automatically receive certain user information that we store. This pertains in particular to so-called Cookies (see below) and other data received through your web browser.

(5) Confidentiality

As we are exclusively concerned with the sale of our products and services, we do not sell or otherwise disclose personal data and other information we obtain from you.

However, in order to optimize our services, we reserve the right to pass on your data as well as information regarding your business activity and your address, to our subsidiaries, and forward it to the extent that we are legally entitled to, also across borders. Moreover, we allow personal data to be forwarded to transport companies and other participants in order processing and delivery, and we have created the legal preconditions for this.

3. Google Analytics

If you have given your consent, Google Analytics, a web analysis service of Google Ireland Limited (Google) is used on this website. The use includes the Universal Analytics" operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.

Google Analytics uses cookies: This are text files placed on your computer, to help the website analyze how users interact with the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. For more information on terms of use and data protection, please visit or

Purposes of the Processing
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use. The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 lit. a GDPR..

Empfänger / Kategorien von Empfängern:
The recipient of the collected data is Google. Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission's adequacy decision. You can download the certificate here. here abrufen.

Duration of Data Storage
The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month

Rights of the Persons affected
You can revoke your consent at any time with effect for the future by blocking the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functionalities of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the Browser-Add-on. You can edit your cookie settings and withdraw cookie consent under point 11.

4. Matomo

This web site collects and stores data using the Matomo ( web analytics software (formerly PIWIK). Matomo is a service provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo"). From the collected and stored data, pseudonymised usage profiles can be created as well as evaluated. The statistical analysis of user behavior for optimization and marketing purposes has a legitimate interest on our part in the sense of Art. 6 para. 1 lit. f DSGVO.

The software is set so that the IP addresses are not completely stored but 2 bytes of the IP address are masked (eg In this way, an assignment of the shortened IP address to the calling computer is no longer possible.

As part of this analysis, we collect non-personally identifiable information typically provided by web browsers and servers, such as browser type, preferred language, referring web site, the date and time of each visitor request, the length of time spent on the web site, and the frequency of calling the website. The purpose of this collection of non-identifying data is to gain a deeper understanding of how visitors use the SENS website. These findings allow us to optimize our website and to improve the user experience for you as well as to make our products more understandable.

In order to carry out such analysis the use of cookies is necessary. Cookies are small text files stored locally in the temporary storage of the visitor's Internet browser. Cookies for instance enable recognizing the browser, which again allows us to customize our website for different frequently used browsers. The data collected by means of the Matomo technology including your pseudonymized IP address, are processed on our rented servers. The information in the pseudonymized user profile generated by the cookie is not used in order to personally identify a user. Furthermore, such data is not connected to personal data belonging to the pseudonymized user.

The data will be deleted as soon as they are no longer needed for our recording purposes. In our case, this is the case after 3 months.

For more information on the privacy settings of the Matomo software, see the following link:

5. Google Maps and Google Search Console

We use the service of Google Maps on this website. Google Maps allows us to show you maps directly on the website and allows you to use the map function.

When you visit our website, Google receives information that you have accessed the corresponding page on which the map is integrated. The data mentioned under Section 2 (1) of this declaration will be transmitted. The transmission takes place regardless of whether you are logged in with a Google user account or not. If you are logged in at Google, your data will be assigned directly to your account. If you do not wish this, you must log out of Google first. If you do not do this, the data will be stored by Google within the framework of its user profiles and used for advertising, market research and/or the needs-based design of the website. An evaluation takes place (also for users who are not logged in) in order to provide demand-oriented advertising and to inform other users about your activities on our website. You are entitled to object to the creation of user profiles. To exercise this right you must contact Google.

Further information on this, and on data processing and the protection of your privacy can be found at would like to draw your attention to the fact that Google also processes your personal data in the USA. The company has adopted the EU-US Privacy Shield, more information here:

We use Google Search Console to monitor the site for errors and to optimize our Google ranking. The Google Search Console is a free web analytics service provided by Google, which makes our web presence available in the Google search index. Google provides us with data and information about the appearance in Google's search results. No user and tracking data will be transmitted to Google.

Information from the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001, Privacy policy:

6. Google AdWords and Conversion Tracking

On our website we use Google AdWords and so-called conversion tracking. Google AdWords is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google guarantees through its certification according to the EU-US Privacy Shield that the data protection requirements of the EU are also met when processing data in the USA.

Conversion tracking is used for targeted advertising of our services. As soon as you click on a Google ad and click on accept within our cookie notice, a cookie is set for conversion tracking. Cookies are small text files that the browser stores on the user's computer. These cookies expire after 30 days and no personal identification of the user is possible. If a user revisits the website, Google can recognise that the user clicked on the advertisement and was redirected to our website.

Google uses this information to compile statistics about the visit to our website. We receive information about the number of clicks on the advertisement and about the pages of our website visited afterwards. Neither we nor third parties receive personal information from users. You can prevent or restrict the installation of cookies by making appropriate settings in your browser. In addition, you can delete already stored cookies at any time. The steps required for this depend on the respective Internet browser.

Conversion cookies are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

7. Links to third-party websites

Our website contains links to external websites of third parties, e.g. to our profiles on social networks such as LinkedIn, XING and Instagram. We have no influence on the contents of these websites. We also have no influence on which data is processed by these providers if you click on the link. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible violations of the law at the time of linking and no illegal content was discernible at the time of linking. It is not reasonable to continuously check the content of the linked pages without concrete evidence of a violation of the law. As soon as violations of the law become known, we remove these links immediately.

8. Data security

We protect our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized third parties by employing up-to-date technical and organizational measures.

This website uses SSL encryption technology, which means that your data will always be encrypted. If you use our contact form, your details will be transmitted in the form of e-mail messages.

Our servers use various security mechanisms and authorization procedures in order to make unauthorized access more difficult. You should always treat your access information confidentially and close the browser window when you have finished communicating with SENS. This ensures that no-one except for you yourself can access your personal information. For your own safety you should ensure that no one has unauthorized access to your computer, network or password, if applicable. Unfortunately, we have no means of protecting you from possible misuse caused by this.

9. Right of information and withdrawal

If you are interested in knowing which personal data or business data we have stored on the Internet as a result of your visit to SENS, please contact us via our data protection officer. In addition, you have the statutory right to have incorrect data corrected as well as to block and delete your personal data, when no legal data storage requirements exist. Your data may be processed until the revocation for the aforementioned purposes. The legal basis for processing is Art. 6 para. 1 lit. f GDPR. In addition to my right of withdrawal I also have the right to information (Article 15 GDPR), correction (Article 16 GDPR), cancellation (Article 17 GDPR), limitation of processing (Article 18 GDPR), data transferability (Article 20 GDPR) and opposition to processing (Article 21 GDPR).

10. Right of appeal

You also have the right to complain about the processing of your personal data by us at a data protection supervisory authority.

11. Borlabs Cookie

This website uses cookies. Cookies improve the user experience. You have the choice of which cookies you want to allow.

Cookies are small text files used by websites to make the user experience more efficient.

By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types we need your permission.

This page uses different cookie types. Some cookies are placed by third parties that appear on our pages.

You may change or revoke your consent at any time from the cookie's policy on our website.

Learn more about who we are, how you can contact us, and how we process personal information in our privacy policy.

Your consent applies to the following domains:

Cookie settings

12. Verantwortlicher Datenschutzbeauftragter

For further information, please contact our Group Data Protection Officer:

Group data protection officer
Rüttenscheider Straße 1-3
DE-45128 Essen

Please take note of our Terms of Use.


Data privacy information for business partners

German version

English Version